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Returns and Exchanges

We pride ourselves on our customer service and hope that you are delighted with your purchase. Having said that, we are consumers as well and we know that sometimes you just plain change your mind about things. Should you have a change of heart about our products, for any reason whatsoever, you can return your order to us within 14 days of receiving it for an exchange or refund (original postage excepted). We recommend that you obtain a certificate of posting when you send your parcel back and ask that you phone or email us before posting so that we can expect it. The item must be returned unused and in its original packaging to:


we love mummy
studio 32, spaces business centre,
15 - 17 ingate place,
london sw8 3ns


*Please note we cannot accept returns on personalised designs. All engraving requests are subject to proof reading by the customer before committing to buy.